Privacy policy

Introduction

At UrbanJacket, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our website and services. Please read this policy carefully to understand our practices.

Information We Collect

We collect personal information that you provide directly when using our website or purchasing our products. This may include your name, email address, phone number, billing details, and shipping information. Additionally, we collect data automatically through cookies and other tracking technologies, such as your IP address, browser type, device information, and browsing behavior.

How We Use Your Information

We use the collected information to provide and improve our services, process orders, and enhance your shopping experience. Specifically, we may use your data to:

• Process and fulfill your orders, including payment processing and delivery.
• Provide customer support and respond to inquiries.
• Send important updates, such as order confirmations and policy changes.
• Analyze website performance and user behavior to improve our platform.
• Send promotional offers and marketing materials, but only with your explicit consent. You can opt out anytime.

Data Security

We implement robust security measures to protect your personal information. This includes encryption, secure servers, and access controls to prevent unauthorized access, disclosure, or modification of your data. While we strive to ensure security, no online transmission or storage method is entirely secure, and we cannot guarantee absolute protection.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers for purposes such as payment processing, order fulfillment, and website analytics. These third parties are required to protect your data and use it only as necessary to provide their services.